Terms of service

Last Updated: [14 February 2026]

Welcome to Shahsawaar Official (“we,” “our,” “us”). By accessing or using our website shahsawaarofficial.store, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our website or services.

1. Agreement to Terms

By using this website and purchasing from Shahsawaar, you confirm that:

  • You are at least 18 years old or using the website under parental supervision

  • You agree to these Terms of Service

  • You will comply with all applicable laws and regulations

2. Use of Website

You agree to use our website for lawful purposes only.

You may not:

  • Harass, abuse, or harm other users

  • Transmit spam, malware, or malicious code

  • Attempt to gain unauthorized access to our systems

  • Interfere with website functionality or security

  • Use automated bots to scrape or copy content

  • Impersonate another person or entity

We reserve the right to restrict or terminate access for violations.

3. Product Information & Accuracy

We strive to display accurate product information. However:

  • Product descriptions, weights, and dimensions are approximate

  • Colors may vary depending on device screen settings

  • Images are for illustrative purposes

  • Availability is not guaranteed

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees)

  • Prices may change without notice

  • We reserve the right to cancel orders due to pricing errors

If a pricing error occurs, we may cancel or refund the order.

5. Orders & Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraud or unauthorized activity

If we cancel your order, you will be notified and refunded if payment was made.

6. Shipping & Delivery

Delivery timelines provided are estimates and not guarantees.

We are not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Weather conditions

  • Incorrect shipping information provided by the customer

Risk of loss transfers to the customer once the order is handed to the courier.

7. Returns & Refunds

All returns are governed by our Return & Refund Policy, which forms part of these Terms.

Customers must review that policy before making a purchase.

8. Intellectual Property

All website content including:

  • Logos

  • Product images

  • Text

  • Graphics

  • Branding

is the exclusive property of Shahsawaar and protected by copyright and trademark laws.

You may not:

  • Copy or reproduce content

  • Use our brand name or logo without written permission

  • Create derivative works

  • Use our content for commercial purposes

9. User Accounts

If you create an account, you are responsible for:

  • Maintaining account confidentiality

  • All activities under your account

  • Providing accurate information

We are not liable for losses due to unauthorized account use.

10. Warranty Disclaimer

Our products come with a limited warranty against manufacturing defects only.

We are not responsible for:

  • Damage due to misuse or improper care

  • Normal wear and tear

  • Allergic reactions (please check material details before purchase)

  • Indirect or consequential damages

All products are provided “as is” to the fullest extent permitted by law.

11. Limitation of Liability

To the maximum extent permitted by law, Shahsawaar shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits

  • Data loss

  • Website interruptions

  • Unauthorized access to user data

Our total liability shall not exceed the amount paid for the purchased product.

12. Fraud Prevention & Right to Refuse Service

We reserve the right to:

  • Cancel suspicious or high-risk orders

  • Refuse service to anyone for legitimate business reasons

  • Verify identity or payment details if necessary

Chargeback abuse or fraudulent claims may result in permanent banning and legal action.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

We are committed to protecting your personal information.

14. Governing Law

These Terms are governed by the laws of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

15. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of our website constitutes acceptance of updated Terms.

16. Severability

If any provision of these Terms is found invalid, the remaining provisions shall remain in full effect.

Contact Information

Company: Shahsawaar Official
Website: shahsawaarofficial.store
Email: shahsawaarofficial25@gmail.com
WhatsApp: +92 314 8812243
Address: House No. 414, Street No. 19, Eden Lane Villas 2, Lahore, Pakistan